Help Center · Nursester

Frequently Asked Questions

Everything you need to know about our NCLEX prep course — lessons, practice tests, Genie AI, pricing, and technical support.

Getting Started

What the course covers and who it’s built for.

What does this NCLEX exam prep course include?

The course includes 10 comprehensive lessons, 1,000+ practice questions, 30 practice tests, video demonstrations, and Genie AI assistance.

What topics are covered in the 10 lessons?

The lessons cover all essential NCLEX exam topics, including infection control, patient safety, basic nursing skills, vital signs, and communication.

Is this course suitable for first-time NCLEX exam takers?

Yes — our course is designed for both first-time test takers and those retaking the exam.

How our tests mirror the real exam — and how you track improvement.

Are the practice tests similar to the actual NCLEX exam?

Yes — our tests simulate the real exam format, timing, and difficulty level.

How do I track my progress?

The course includes performance-tracking tools and detailed reports after each practice test.

Do I get a certificate after completing the course?

Yes — you’ll receive a Certificate of Completion when you achieve an average score of 80% or higher.

Personalized study support, available around the clock.

How does the Genie AI assistant help me?

Genie AI provides personalized study recommendations, answers your questions, and helps identify areas for improvement.

What kind of support is available?

You have 24/7 access to Genie AI for study guidance, plus detailed explanations for all practice questions.

Flexible access periods and simple, secure checkout.

How long do I have access to the course?

We offer three access options: 7-day ($29), 30-day ($49), or 90-day ($69) access periods. Compare plans in detail on our Premium page.

What payment methods do you accept?

We accept all major credit cards and PayPal.

Devices, compatibility, and what to do if something goes wrong.

Can I access the course on mobile devices?

Yes — the course is fully accessible on all devices: computers, tablets, and smartphones.

What happens if I experience technical issues?

Our technical support team is available to help resolve any issues you encounter — just reach out.

Can’t find the answer you’re looking for? Send our team a message and we’ll get back to you as soon as possible.